Policies - Terms & Conditions Reformer
After your mandatory 4-weeks Introduction to Reformer course you can join a Bundle.
1. Bundle details
A Bundle consists of a number of classes scheduled over a fixed period. Usually the weeks between school holidays (Winter, Easter, Summer, and Autumn).
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When you register for a Pilates REFORMER BUNDLE, you reserve a weekly spot for a specific class time over a set number of weeks.
Example: A 6-week bundle means you attend class once per week - e.g., every Monday at 17:00 for 6 consecutive weeks.
2. How to Register
You can secure your spot by replying to our registration email.
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Once registered:
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• You will keep your spot automatically in the following bundles unless you notify us otherwise.
• You will automatically receive a new invoice before each new bundle starts.
• If you wish to give up your spot, please email vivastudio-sandefjord@hotmail.com so that your place can be offered to another client.
• You may join a bundle that has already started - subject to space availability - by paying only for the remaining weeks.
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Please note: A bundle cannot be transferred, shared, frozen, or refunded.
3. Holidays and Drop-In Classes
During school holidays (Winter, Easter, Summer, and Autumn) – subject to staff availability - we will offer drop-in classes which must be booked at the studio and paid for via VIPPS to 95 995 202.
Drop-in fees:
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• 230 kr - for VIVA Community members - those with an active reformer bundle or that have practised Reformer at VIVA earlier.
• 260 kr - for Non-VIVA Community members
*Please note: A Mat class klippekort cannot be used for reformer drop-ins.
• Drop-in Reformer Klippekort - 5 klipps or 10 klipps at 230kr per klipp available for VIVA Community members (those with an active reformer bundle - or that have practised Reformer at VIVA earlier).
Order it at the studio or via email. An invoice will be sent via email.
Use it to book an extra class whenever there is an available spot - check at the studio or on our social media.
4. Notice of Absence
If you cannot attend a class, please notify us as soon as possible by:
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• Email: vivastudio-sandefjord@hotmail.com
• Text: Lourdes at 959 95 202
Late or No Notice
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• If you fail to give at least 24 hours’ notice, or do not show up, your class is lost.
• Notice given on the same day - means your class is lost. However, notice of absence must be given even if late. This helps us manage make-up opportunities for others.
Make-Up Classes
We aim to offer flexibility so you can make up missed classes.
• If you know in advance you will miss a class (due to work, travel, family, etc.), you may exchange it for another available class. Please notify us early so your spot can be offered to another participant.
• If you are sick and provide 24-hour notice, you can also make up the class later.
Make-up classes must be used within the same bundle in which the absence occurred.
Unused classes do not carry over to future bundles.
If after a couple of attempts, there are no available spots to make-up for a missed class you are welcome to book yourself into a mat class.
5. Health & Responsibility Disclaimer
Participation to any of our classes is at your own risk. By joining a class, you take full responsibility for your own health and wellbeing.
Please inform the instructor at the start of the class of any injuries or physical condition, such that suitable modifications can be offered.
6. Agreement
By signing up for a Reformer Bundle or a Drop-In class, you confirm that you have read, understood, and agreed to all the terms and conditions above.
Policies - Terms & Conditions Mat Classes
This page is being updated - soon to be released!
Klippekort
A klippekort for mat classes may be ordered online on our website.
A Mat Classes Klippekort cannot be used to join Reformer classes.
Mat Classes
Mat Classes include: all Pilates on the mat, Yoga, Fitness and Wellness classes.
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